Network Services
Network engineers and administrators provide connectivity to the campus Intranet, the Internet and Internet2 (the research and development network). Network services support on-campus and remote data sharing and exchange between labs and departments, as well as between the university and other institutions. IT can implement custom networking solutions to accommodate special needs including, wireless networking and videoconferencing support. For assistance, contact the Help Desk at x8940 or submit your request online. Information Technology Guidelines & Policies Submit a request for Networking Services Network Services Team
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Network Services Handles

  • Domain Name Service (DNS)
  • IP Address allocation
  • Internet 2 Access (the research and development network)
  • Network Connectivity
  • Network installation (Ethernet/ISDN/Wireless)
  • Videoconferencing Support

General Information

To Report Connectivity Problems
If you suspect a network connection problem, please carry out the following checks before contacting the Help Desk.

  • Check that the patch cable is firmly connected to your computer and the wall socket.
  • Attempt a connection to an external Internet site (for example, www.ncbi.org). If this works then the network connection is unlikely to be faulty.
  • Close all applications (save all open files first), reboot the computer and only start up the application you require.
  • If the above fail to resolve the problem report the issue to the Help Desk at x8940 or submit your request online. You wll need to include the jack number that's listed on the jack on the wall and the location (building, floor and room number) of the jack.